In accordance with government guidelines regarding Coronavirus, this branch has been closed but our team continues to work hard for all our customers, just remotely rather than from this branch, and so you can still contact us in these ways:
Residential estate agency call 0208 651 6363 or email Sanderstead@barnardmarcus.co.uk
... call 0208 681 6744 or email firstname.lastname@example.org
Shelley was excellent. Took her time in showing us around and made us feel very comfortable.
Just wanted to say a very big 'Thank you' for your help in relation to the house valuation and market appraisal you carried out recently. You were prompt and professional, very professional and friendly. Thank you also for arranging an appointment to see your colleague Paul and for his advice concerning suitable mortgages. I would not hesitate to recommend your branch of Barnard Marcus!
Many thanks for your prompt and expert advice.
When we finally get the renovations complete we will come to a decision on the property. If we do decide to sell you may be assured that I will be in touch.
After such a bad experience previously of dealing with estate agents. Dealing with the manager of the Sanderstead branch, Shelley Smith was a refreshing change. I thought i had prepared my property well but after taking on board some of the suggestions from Shelley's knowledge and experience to make my property even more appealing. The day after making said changes the first couple who viewed the property made an offer straight away.
Many thanks for being proactive on this sale!
Barnard Marcus in Sanderstead were efficient and sensitive in their dealings with my very difficult situation. Many thanks!
Very pleased with Barnard Marcus - we received a considerable amount of co-operation and assistance from beginning to end of the transaction
Shelley has been fantastic throughout the buying process and made everything super easy, and is always quick to respond to emails and let us know what the next steps are.
She recommended a mortgage advisor (Paul) and solicitor (Yasmin) who have also been great to deal with. My husband and I have been looking for a property for about a year, and of all the estate agents we've been dealing with and speaking to, this has definitely been the easiest and most streamlined. Would definitely recommend.
Barnard Marcus were very engaged and helpful from the start. They liasied directly with potential buyers, arranging and being present for viewings which was great for us as we both worked full time. They kept us informed throughout and made the overall process of selling our family property very smooth and seamless. I would recommend them to other sellers on terms of the quality and speed of their service.
Highly Recommend!! Professional and efficient. Shelley is very good at her job and easily contactable!
The Sanderstead branch of Barnard Marcus were extremely efficient in selling in selling our house and did all they could to make the whole process as easy and painless as possible. They were constantly updating us on potential buyers and always gave us really helpful feedback following the viewings. The branch manager, Shelley Smith and her team were outstanding from start to finish and I would have no hesitation whatsoever in recommending them.
Shaheen and Shelly were the most helpful estate agents I've ever come across. Every time we needed assistance in any way, they would be very responsive. The customer service they provided went above and beyond. This made our experience very simple and hassle free. I would highly recommend Barnard Marcus to all.
Thank you so much Barnard Marcus for making the move into our first home as easy as possible! Although we've had a few bumps through the process with solicitors changing, Barnard Marcus has always done their best to ensure we are happy and have even sorted solicitors out on our behalf. We really enjoyed viewing houses with Shelley and her knowledge of the area was brilliant. Thank you once again for an 'as smooth as possible' first move!
Excellent service throughout at this stressful time. Shelley, I would like to thank you personally for your help and patience with me, you're a credit to the company. I cannot thank you enough, I will certainly recommend Barnard Marcus to friends. Many thanks again.
Many thanks for the spectacularly hard work you put into helping us secure our dream home.
The buying process was not always easy but you were with us every step of the way. I could not be more grateful for your hardwork, dedication and compassion throughout. You are a remarkable, talented professional and very good at your job.
Barnard Marcus have been incredibly helpful from day one. My special thanks to Shelley for managing the whole sales process, her endless patience during a long & at times frustrating process, her proactivity in communicating with our solicitors, the housing association, the buyers & all other parties involved, as well as to Jack for being an enthusiastic, approachable & knowledgeable sales agent. Whenever the process was stalling, they got it back on track & moved it forward. Top marks!
Barnard Marcus provided an excellent service to us throughout the sale of our flat. As we were selling a shared ownership property, the process was more complex & involved more parties, but Shelley was great at keeping in contact with all parties and pushing things along when they got stuck.
As I have now relocated to Scotland, I didn’t meet Shelley in person but she was very professional in keeping me updated throughout the process. I would have no hesitation in recommending Barnard Marcus.
From the moment we saw the ‘For Sale’ sign, we knew it was the house for us! We booked a viewing with Barnard Marcus and they arranged this so quickly and effortlessly. When we decided to put in an offer, the team at the Sanderstead branch were so helpful and moved things on so efficiently. They were so understanding. Overall we had a very efficient and positive experience with Barnard Marcus when buying our new property and will definitely use them again in the future to come!
Big thank you for all you have done throughout!
Barnard Marcus branch in Sanderstead have been fantastic in selling my flat. It was originally on with the Croydon branch but the buyers came into the Sanderstead branch and were told of my one bedroom flat which was in their price range and what they were looking for. They viewed the flat with Shelly Smith and made an offer...which we negotiated and agreed on a price. From then on Shelly and her team were excellent through a long process as I was extending the lease as well.
A very competent , friendly and efficient office, a special mention for Jack Burchell who was totally understanding of client needs without the pressure.
Both myself and Jonathan wanted to say thank you for your help in selling our home. We feel at this time that it is better for us to re-evaluate our plans for the future and therefore remove the house from the market. We would have no hesitation in coming back to you should we decide further down the line to sell and recommending you and the team at Barnard Marcus, Sanderstead.
My husband and I both left each viewing with the same opinion that you were very professional and knowledgeable throughout each viewing. It really was a breath of fresh air. We have been to quite a number of viewing over the last 6 months and you by far were the agent that gave us enough freedom to look around at our own pace, who gave us the most information without bombarding us and most importantly who made us feel at ease and welcome.
To be honest I had lost faith in Estate agents, after having to deal with so many. However on first meeting Jack, he was extremely professional and transparent which is all we ever wanted. Later on buying a property through Barnard Marcus issue would arise, but Shelly would be relentless to fix them, always keeping me updated and explaining solicitor Jargon. She was extremely approachable nothing was ever to much, and always kept a great attitude I am extremely grateful everything the team done.
Shelley, Jack and the team were positive in their approach and kept in regular communication with us.
Due to family circumstances (a bereavement), this sale was not a straightforward process. The team at Barnard Marcus did their best to keep the sale on track, despite the inevitable delays the bereavement caused. This involved them doing a lot of proactive support and follow up work, enabling us all to reach successful exchange and completion
The service overall was informative, fast and reliable. Shelley the Branch Manager would always reply swiftly with the best information at hand
The staff at Barnard Marcus are very helpful and deliver an excellent service throughout. Highly recommended!
A very efficient and helpful service!
The team at Barnard Marcus did a great job at selling our property in Croydon. We were very pleased with the service the team gave us.
Thank you to the team at Barnard Marcus for the effort and constant contact. Without them I would not of found my dream home. Thank you again.
Paul, the mortgage advisor, was excellent. When I registered with Barnard Marcus they told me about the services they provided and would book me in when we went out viewing. Paul informed me of all the different options we had which we didn't know before! I have now exchanged and completed and couldn't of got the property of our dreams without him! Will defiantly be using him in future!
Barnard Marcus have been amazing! We’re first time buyers and have struggled previously to find a place but Paul didn’t give up with us and helped us find a mortgage and Shaheen and other members there were always on the end of the phone to deal with our queries! Thank you very much :) would definitely recommend them!
Shaheen has been great. She showed me the flat and was very helpful with all my questions as well as being patient whilst I took a look around. During the offer stage, she was constantly giving me updates and answering any questions I had promptly. After the offer was accepted, she was still in constant contact to provide updates and see how everything is going. She's been amazing through-out the entire process with great communication at all times.
We would like to thank Shelley and the team at Sanderstead for selling our property. We found you to be very professional and the level of communication was exceptional keeping us informed and updated through the whole process.
Jack at Barnard Marcus was helpful in acquiring our first property, always on hand to field the many question and concerns we had, not to mention showing us the property after hours.
The team at Sanderstead Barnard Marcus were very helpful with the sale of my property. Throughout the whole process they kept me updated, answered any questions and secured me my dream home too. I would definitely use their services again.
Thank you for finding us our dream home. Your efforts during this process are sincerely appreciated.
Positive, pro-active and supportive. A bit like running a marathon in a team. When you got tired, they helped you over the finishing line! Many thanks to Shelley, Jack, Shaheen, and Kerry.
Thank you Shaheen. You have restored my faith that there are still good estate agents out there who actually care to provide help and industry knowledge in what is an extremely difficult and emotional purchase. I hope we find a property through you, either way; I want it said that in one conversation I can tell that you are very good at your job; you stand out against about over 50 estate agents from different companies that I have interacted with over the past 4 months.
A breath of fresh air!
Thank you Shaheen for your time and for the effort you put in showing us the properties, which were on the market at the time. I wanted to say that you're very professional and good at report building with your clients.
I have enjoyed my dealings with Barnard Marcus and would recommend them to family and friends when i sell and will definitely use them.
Shaheen is a very agreeable and accomodating person, nothing was too much trouble for her! On my first visit she took me to several properties and was not remotely "pushy." She will be recommended by me every time!
Buying a first home is extremely daunting expirence, all the guidance that I have received since contacting Shaheen and Paul has been wonderful and set me on a secure route to buying my first home!
To Paul, thank you for taking the time to successfully getting us our mortgage! We really appreciate the time and effort you have put in to getting us into our dream home.
Just wanted to thank you for helping us get our first home. Wasn't straight forward but yes made it a lot easier!
From the outset the standard of customer care, communication and professionalism demonstrated by you personally and also other members of your team was excellent. I woulld not hesitate to recommend Barnard Marcus to any.
I want to thank Jack personally for the help you have given myself and Sophie in the transaction. Also how quickly you were able to see the property and how well you have kept in contact with me.
Thanks so much Shaheen, for taking us to and showing us around 3 properties. Your knowledge on each property was great and your presentation couldn't be flawed! Really friendly and helpful - which we appreciate greatly. Hopefully we'll find a house very soon!
I couldn’t be happier with the service I was provided by the team at Sanderstead Barnard Marcus. I was constantly kept up to date with how the sale was getting on and guided through until the point of completion. Unlike some of the estate agents in the area, I really did feel that Barnard Marcus were all about getting me the best possible price. Would 100% use you all again. Thank you!
Dear Sanderstead barnard Marcus,
Thank you all so much for the hard work and ongoing support you have given me throughout the buying and selling of our flat. It was apparent from the start that I was in professional hands being provided with regular updates and always greeted with a positive and friendly approach from the team.
There were multiple setbacks and challenges throughout the process due to my freeholder requiring certifications and presenting a section 20 last minute.
Thanks Jack for all your efforts so far (and Paul's) especially in the recommendation to arrange and view Wattendon whilst we were looking round that other house and you saw we weren't into it. Without that prompt we may well have never looked at it so tell your boss it was directly down to you and listening to our needs/wants that you matched us, thanks.
My overall experience with Jack at Barnard Marcus was a positive one. What impressed me the most was how Jack explained things when viewing the property. It was well coordinated in the sense that he allowed ample time for myself to walk about and get a feel of the place and then had an approach where he would answer my questions instead of chatting endless waffle. This is the thing that makes me decide whether to put an offer in or walkaway, cheesy sales techniques lose customers
To all the team at Barnard Marcus, thank you so much for all your help. You have all make buying our first home a smooth and enjoyable experience.
Thank you for all your hard work. Jack especially who went above and beyond during the transaction period.
We finally got the house of our dreams thanks to Jack at Barnard Marcus, we appreciate all your help.
Thank you for your patience with our move, it has been a stressful process but Barnard Marcus have been helpful.
During my lengthy house buying process I found you to be very proactive in keeping me up to date on progress and you took it upon yourself to keep regular direct contact with the selling side (which was also handled by Barnard Marcus) to keep them honest, which I found very useful.
Jack you have been the best agent ever, always friendly and cheerful, always keeping me informed. When I put the property back on the market you will be my first port of call...it's been a pleasure dealing with you.
Just wanted to let you know that we are now settled in our new home!
This is all thanks to you as without your help we would never have known about the Help to buy scheme or other possible mortgage options. You managed to make our dreams a reality, as living in a two bedroom house with 2 adults, 3 kids and a dog was getting all a bit squashed. You really have made this whole process as smooth as it can be and the fact we always knew you were at the end of the phone or on email was great!
Thank you Paul for helping me with my mortgage and being great at your job! We could not of done it without you!
This is just to say thank you to Shelley and her team at Barnard Marcus, Sanderstead for the expert way in which my sale was handled. I found the staff to be friendly and efficient and my enquires were always dealt with promptly.
Communication was good throughout the sale and i was kept informed of progress at all times.
i would certainly have no hesitation in using Barnard Marcus again and recommending them to others.
Shelley came in as our Estate Agent when we had struggled to sell our property privately. Within less than a week an open day was organised and we received several offers, one of which was £10k higher than the asking price. Throughout the process Shelley has been in active communication and very helpful throughout. I would gladly recommend Barnard Marcus and use them in the future.
Having being on the market with a previous agent i'd almost given up with selling. However, i thought i'd give another chance and invite Shelley the Branch Manager round. Under two weeks, we had an open house and was under offer. I would like to thank everyone at Barnard Marcus for making this experience pleasurable.
I recently bought a Buy to Let property from Barnard Marcus. The entire team were very professional and dealt with all my requirements thoroughly. In particular I was looked after by Jack Burchell, who always met me with a smile and courtesy which has not been apparent at other agencies. He understood my requirements and promptly supplied me with a few properties that met my requirements. He managed all communications from the various bodies and was there all the way to the end.
I want to thank all staff but particularly Shelley for her assistance with the sale of our property. We've learnt that selling/purchasing a property is extremely stressful and this was by no means smooth sailing, however since finding a buyer, we were very happy with the service we received. Barnard Marcus made sure we were always kept in the loop with the current situation of our sale and were always able to answer our queries quickly and effectively.
Thank you again Paul for all your time and effort through the purchase off our property. Without you it would not have happened.
Your service was courteous and professional throughout as was the whole team in the office. What can be a very stressful and time consuming exercise was made pain free by your efficient efforts. I know how hard you worked to ensure the wrinkles in the process were smoothed out and that the sale was delivered to a high standard of customer service.
I have had a very professional and hands on experience with the purchase of my properties from Jack Burchell of Barnard Marcus, Sanderstead branch.
I found Jack approachable and always keen to assist in a proactive and professional manner to ensure my purchase completed within the time limit requested. All enquiries and concerns were dealt with a prompt response. Jack has been instrumental in achieving the purchase without any unnecessary delay.
Thank you Jack for your assistance.
Jack arranged for sending all the appropriate documents for me to complete my purchase in a very efficient manner.
He is a very calm and helpful person who can provide information clearly.
He has a very pleasant personality and always jumps up to get a welcoming coffee when I enter the agency.
I consider he is an asset to your company.
During my lengthy house buying process I found you to be very proactive in keeping me up to date on progress and you took it upon yourself to keep regular direct contact with the selling side (which was also handled by Barnard Marcus) to keep them honest, which I found very useful.
The team at Sanderstead have been fantastic in securing a record price for my property. They held an open day which consequently resulted in fourteen viewings and four offers. The sale appears to be progressing nicely with the manager, Seth Oppong being attentive from the outset. I wouldn't hesitate to recommended their services to any friends & family.
Hi Jack, yes thank you we are settling in and just love our new house. Barnard Marcus gave us excellent service, keeping us regularly updated on proceedings. Jack seemed to be as pleased as we were when he handed us the keys!
A service we would recomend!
We have found dealing with Barnard Marcus a fairly painless experience, several people were involved in the various purchase attempts and I can say positively Sarita proved to be a most conscientious, polite and courteous member of your staff, a very positive approach to both our solicitor and my wife and I, she was very much ‘On the Ball’ and it was a pleasure to have dealt with her.
Re Sarita Stenson & the purchase of 12 Emerson Court, Caterham
Sarita is a very pleasant & professional young lady, & was very enthusiastic about the flats she was selling.
She was very helpful at what was a busy time. I had to complete the purchase by 31st March, in order to beat the new stamp duty deadline.
I'm very grateful to her for her assistance.
During my purchase of Flat 3, Emerson Court Jack has been extremely helpful, professional, friendly and courteous at all times.
Nothing has been too much trouble and he has taken the time to find out the answers to all questions that I have had and made the whole transaction as stress free as possible. Thank you!
Jack has been amazing through our purchase with Emerson court,
Always got back to us with what we asked or needed. He was always on time. He worked really hard to make sure we understood what was going on seen as me and my husband were both first time buyers.
We had been to two other estate agents before you guys! And you were so much more professional as a company you have a great team at Sanderstead.
Once again thank you so much jack you're a star!
I couldn't be happier with the service you have provided during the whole purchase Jack . Things have not quite gone to plan with the construction delays, but you have kept in contact regularly and provided me with updates whenever you had them- which is essentially all any buyer really wants! I know I probably have not been the easiest buyer to deal with, as I have bombarded you with questions/complaints about the developers progress, but you have always taken time to reply to each enquiry...
Very pleased with my new flat. Thanks again for steering the sale through to completion. You made it very easy and stress-free. Quite a contrast with my previous experiences.
I had a great service from Sarita throughout the buying process from beginning to end, she was on time and friendly at the initial viewing of the property without being pushy and quickly accommodated a second viewing of the property the same day. Her friendly and professional mannerisms continued throughout the process and she kept me fully up to date throughout the process and was a great help chasing the sellers solicitor for me in the final few weeks.
I have now moved into my new property and have been asked to write a testimonial regarding my experience.
I'm happy to report that my experience of Barnard Marcus was very positive. I would like to particularly like to express that Negotiator, Jack Burchell, who took lead, which in my case was extremely helpful. He was always very efficient and helped with my many queries with immediate response. he was polite and friendly, which helped tediously during stressful times.
Thanks so much for all your help and guidance along the way, especially seeing as I was a newbie to the housing market! We absolutely love our new home you've been a pleasure to deal with always been prompt and efficient in dealing with queries and questions along the way and putting me at ease.
I am writing to thank all staff but particularly Kelly and Lucy for their assistance with the sale of our property. We have learnt that selling/purchasing a property is extremely stressful and this was by no means smooth sailing, however since finding a buyer we were very happy with the service we received. Barnard Marcus made sure we were always kept in the loop with the current situation of our sale and were always able to answer our queries quickly and effectively. Many thanks
I want to thank all staff but particularly Kelly and Lucy for their assistance with the sale of our property. We've learnt that selling/purchasing a property is extremely stressful and this was by no means smooth sailing, however since finding a buyer, we were very happy with the service we received. Barnard Marcus made sure we were always kept in the loop with the current situation of our sale and were always able to answer our queries quickly and effectively.
First of all I must say that as a buyer the attitude and professionalism of the agent dealing with my purchase has been outstanding she responded in a timely and efficient manner every time and although the sale experienced some delays Barnard Marcus has proved to be a real instrument in moving the issues forward and kept my confidence high.In comparison with the other agent dealing with the sale of my property the service I received from Barnard Marcus has been of a very high standard.
I am writing to thank you all for the really first class services that you and your company gave to me on the sale of my flat. I appreciated very much the accuracy and pace of your work and the calmness with which you dealt with the challenges that presented themselves during the sale process. In particular the valuation and the timing of exchange and completion. Thank you again and best wishes for your continued success.
Lucy did a good job of securing us the house we fell in love with. It was an unusual situation surrounding the sale and Lucy worked hard for both the vendor and us. When we put our offer in we were also not yet on the market but she reassured the vendor that we were immediately going up for sale and our house would sell quickly (which it did). When speaking to Lucy she was always understanding and gave us the time we needed.
We just wanted to thank Lucy for all her help with what turned out to be a very lengthy purchase. Lucy kept us informed of any delays or progress throughout and was particularly understanding of how stressful it was for me being heavily pregnant whilst waiting to exchange and complete on our property so constantly reassured us and did everything she could to hurry things along I wouldn't hesitate to recommend Lucy to anyone looking to buy through Barnard Marcus in Sanderstead.
A heartfelt thanks to you and Kelly for the service through the entire process. Our preferred area was within the catchment of Ridgeway School which as FTB limited the properties that we could afford, I am impressed with the way you understood our requirements and helped us secure a house. We have found the Sanderstead team very approachable and open both during the offer stage and subsequently before the Exchange of contracts and the prompt service from the solicitors you recommended.
Thank you so much to you and your colleague for taking our sale through to exchange/completion despite all the challenges it was a long and difficult roads for us but you seemingly managed to take it in your stride and win through in the end. Perhaps it is your ability to see the bigger picture whereas we can only see our own sale and its difficulties. We are very grateful.
Hi Kelly I just wanted to send a quick note to thank you for making the sale of dads house relatively stress free. It was a very hard time for us as you know but you made it all a lot easier. We were kept informed al along the way and the paperwork arrived quickly and was straightforward to complete.
Once again thank you.
We would like to say a massive thank you to you and your team. Moving is not something that you do every day it was a comfort to deal with a team of people that cared.Our sale went through very smoothly you all acted in a professional friendly manner making us feel at ease.You kept us updated at every stage returning phone calls and dealing with enquiries promptly.This is the first time we have moved in 26 years,we hope not to be doing it again! however if we did we would certainly be using you.
Just wanted to thank you again for achieving what seemed the impossible many times. The sale was difficult from the beginning with new unforeseen obstacles appearing along the way. You dealt with them all tirelessly and kept me updated regularly even when we thought the sale looked like it was going to collapse at the 11th hour you never gave up trying to hold it together, your perseverance paid off and a long awaited exchange was finally achieved. thank you again.