Barnard Marcus Estate Agents in New Malden

I recently moved to a new accommodation with my family through the assistance of Barnard Marcus. Everything went smoothly and the process was done without complication. Suzanne Seeley was exceptionally a star in facilitating our transactions. She made sure that all certificates necessary for a proper move-in was put in place to ensure a safe and sound transfer to the new home. All correspondences were communicated appropriately in a timely manner, which made it very comfortable for me.

A very professional and helpful service from Tom, Kecia and the Barnard Marcus team for our recent property purchase. Highly Recommended.

I am extremely pleased with the service that I received. I have dealt with Arran previously when he was with another agent, so when I found he had moved I tracked him down. Both him and his new staff were very efficient and a pleasure to deal with. I spoke to Arran on Friday and by Tuesday of the following week he had a new tenant for me, the move went very smoothly, with the new tenant moving in 2 weeks later. I don't think I could really ask for more. Thank you to Arran and his staff.

For me I felt that I received a really bespoke service. They dealt with the selling of my house and the purchase. All the staff made me feel well looked after. Tom Peare, in particular, looked after me all the way through the process and as it was the first time I had done this on my own that was invaluable and appreciated. The Sales Progression team, in particular, Kecia felt like a friend. Well done Barnard Marcus.

We sold our home through Barnard Marcus for a price we were happy with, in a really quick time. Such a great team. What else could you ask for. 5 different estate agents came to value our four bed house in Norbiton, and we were so confused as they were all providing different advice, ideas, and contrasting valuations.

Very professional yet approachable team, not the kind of estate agents to harass you to make an offer and get your money, whilst still being efficient. I dealt with Tom for the viewing(s), very nice & accommodating, knowledgeable as well. Phil, their in-branch mortgage adviser, will do his best to find the mortgage best suited to you & his weekly updates were extremely valuable during the stressful process. Last but not but least, Kecia, from the sales progression team, really helped also.

We have recently bought a property for my mother-in-law through Barnard Marcus, New Malden. From the initial contact through to completion they were professional, understanding and available to answer questions no matter how small. They were also the most proactive estate agent on the high street from the moment we made contact with viewings within our specification.

This is an agent that truly gets the right balance of providing information to keep you up to date, whilst not making it too painful. Barnard Marcus have embraced technology & it feels more seamless than other agents when trying to sell, which is a massive plus. Tom Peare was our negotiator, with his professionalism & enthusiasm he made sure that both parties were happy with the purchase. Other members of the team helped with Kecia doing our sales progression & Vanessa maintaining the admin.

The agency was great, we dealt mostly with Tom and then Kecia. They were both very professional, lovely people, very genuine. They were very prompt in our requests for information, and pulled out all the stops to get the purchased completed. A very professional agency and I would highly recommend.

We recently sold our house through Barnard Marcus in New Malden, and were extremely satisfied with the quality of service - we mostly dealt with Tom, Kecia and Phil, both of whom were very responsive and helpful throughout the process, and would certainly recommend them to anyone looking to buy or sell a home in the New Malden area.

I wanted to say a massive and genuine thank you to Kecia, Philip and Tom for all your support and advice during the process and to have made it happen. Despite the obstacles in the last months, your help was invaluable, you really made the difference for me and I'm truly appreciative.

All of the team at Barnard Marcus were brilliant at every stage of our sale & ongoing purchase. Easy to deal with but highly professional, efficient but very thorough. Probably their unique selling point is that they are so proactive in making sure constant progress is made; people get contacted, information exchanged & if necessary they will chase and harass anyone who is slacking, which ultimately ensures that things actually get done, essential when dealing with legals buying & selling.

From my first initial inquiry with Barnard Marcus to finally completing on the sale of the property (a process which literally only took 2 months from start to finish) I absolutely could not fault their service. The house was on the market for approx 10 days when Tom suggested we should maybe lower the price just a bit - superb advice as I then received 2 offers within 24 hours! All the staff were friendly, polite and extremely helpful and I was never once made to feel that I was a nuisance.

We were treated with professionalism and utmost courtesy at all times through the sale process. Regular feedback on viewing's.

I purchased a lovely house very quickly, which was all down to Tom negotiating a great deal for me. He and the team are always very helpful with any queries and I would recommend them if you are thinking of selling your property.

I would like to take this opportunity to convey my sincere thanks to all of you for the great support throughout this process. I have observed that you really go to great lengths to get the best deal for your client and I am very impressed with that. I am sure the sellers and landlords will find this approach to be quite re-assuring.

I am very pleased with the work done by the staff of Barnard Marcus New Malden and wish to thank Vanessa, Jake, Tom and the rest of the staff on the sale.

We have moved twice now with Barnard Marcus in New Malden and on both occasions they have been exceptional, in terms of getting the right buyers through the door, negotiating the deal and basically making the whole process run smoothly - thank you

I was a tenant on a flat managed by Barnard Marcus for three years with absolutely no problems at all. My landlord was selling the flat and Barnard Marcus was there to help me during the transition period. I had Michael as my point of contact and he was always helpful, answering any questions I had as well as general advice and searching for properties for me when I told him I was looking to purchase a property. Great communication, very knowledgeable, always on time and extremely polite.

Barnard Marcus negotiated a purchase for me. I found everyone very helpful , especially Michael who was the main person I was dealing with. Very efficient, I put in an offer and next day I had started process to buy. He kept me updated throughout, I found him to be very professional and very polite from the beginning to ultimately handing over the keys. Thank you for all your help. Great customer service.

We were given great advice about how to price and present the property, which resulted in a successful sale. We appreciated that Jake and the team only sent round a small number of well qualified purchasers. Simultaneously and at no extra expense they also provided sage advice about our purchase. Very happy with the service that we received & would unhesitatingly recommend them to others.

Tom was great at following up with us when viewing properties, a service we didn't find with other agents. Kecia was great at keeping us up to date with updates after our offer was accepted. Thank you.

Great service, great staff, would highly recommend.

Thank you so much for making the process of buying our house so smooth. You were very helpful throughout and kept me updated. Hope to do business with you again.